Public Review Guidelines
We welcome honest and constructive feedback from pilots. To keep reviews useful and fair, please follow these rules:
- Base it on your own experience — You must be a current or former pilot of the Virtual Airline you are reviewing, and only write about what you have personally experienced.
- Keep it respectful — No offensive language, profanity, personal attacks, or discriminatory remarks. Criticism is fine, but focus on the airline or its operations, not individuals.
- Be specific enough to be meaningful — Helpful reviews include details such as routes, events, community, or support. One-line praise or criticism without explanation may be rejected.
- Avoid conflicts of interest — Don’t post if you’re part of a competing Virtual Airline and leaving negative feedback. Don’t review your own airline.
- No campaigns or manipulation — Don’t encourage others to post reviews in bulk, whether positive or negative.
How we moderate reviews
- All reviews are checked by the MNA Team before publishing.
- We operate on a trust basis — we assume your review is genuine unless there’s a reason to question it.
- Reviews may be temporarily hidden if they need clarification or breach these rules.
- If no update is provided when requested, the review may be permanently removed.
- Initial publication does not guarantee a review will remain visible.